Mbi99 takes every player's privacy seriously. This document clearly outlines what data we collect, how it is used, who can access it, and your rights as the data owner under Malaysian law.
Six core principles that guide how mbi99 handles your personal data
All data transmitted between your device and mbi99's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks, including Maybank and CIMB. This means your personal information, account details, and financial transactions cannot be intercepted or read by unauthorised parties while in transit.
Mbi99 never sells, rents, or trades players' personal data to any third party for marketing or commercial purposes. Your information belongs to you — mbi99 uses it only for the purposes expressly stated in this Privacy Policy, and nothing beyond that.
The mbi99 Privacy Policy is built in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that the processing of players' personal data consistently complies with applicable Malaysian law, giving you the legal protections you are entitled to as a digital user in this country.
Mbi99 only collects data that is strictly necessary to provide a safe and fair betting service. We do not collect excessive or irrelevant information. Each category of data collected has a clear purpose — whether for identity verification, payment processing, account security, or service improvement.
You have the right to access the personal data we hold about you, request corrections if any information is inaccurate, and in certain circumstances request that your data be deleted. All such requests can be submitted by email to support@mbi99.click and will be processed within 14 working days.
Mbi99 uses cookies to enhance the user experience and analyse platform performance. You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect some platform functions, but will not block basic access to your mbi99 account.
By registering for and using the mbi99 platform, you agree to this Privacy Policy. This Policy should be read together with the Terms & Conditions and Responsible Gambling Policy mbi99. For any inquiries, contact us at support@mbi99.click.
Scope and purpose of this document
This Privacy Policy ("Policy") describes how mbi99 ("we", "Platform", or "mbi99") collects, processes, stores, and protects your personal data when you use our online betting platform at mbi99.click. This Policy applies to all mbi99 platform users, including registered players, visitors browsing the site without registering, and players accessing the platform via mobile devices.
Mbi99 is committed to handling your personal data responsibly, transparently, and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We treat privacy not merely as a legal obligation, but as part of the trust you place in us when you choose mbi99 as your preferred betting platform.
Types of information collected when you use mbi99
Mbi99 collects various categories of personal data depending on how you interact with our platform. Below is a comprehensive overview of the data we may collect:
Information you provide directly:
Automatically collected data:
| Data Category | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Personal Identification Information | Account registration, KYC verification | Mandatory |
| Contact Information | Communications, account notifications | Mandatory |
| Financial Information | Processing deposits & withdrawals | Mandatory |
| KYC Documents | Identity verification & compliance | Mandatory |
| Technical & Device Data | Security and fraud detection | Automatic |
| Preference Data | Personalise your experience | Preferences |
Specific purposes for processing players' personal data
Mbi99 processes your personal data solely for legitimate, predefined purposes. The following is a complete list of data processing purposes at mbi99:
When and with whom your data may be shared
Mbi99 does not sell or rent players' personal data to any third party for marketing purposes. However, in certain circumstances, your data may need to be shared with the following parties to enable mbi99 to provide its legitimate services:
Technical and organisational safeguards we have in place
Mbi99 continually invests in its security infrastructure to ensure players' personal data is protected to the highest standard. The security measures we have implemented cover multiple layers of protection:
Technical security:
Organisational controls:
Even with all these measures in place, no security system can guarantee absolute 100% protection against every threat. mbi99 therefore encourages players to take their own personal security steps — such as using a strong password, enabling 2FA, and never sharing their login credentials with anyone.
How mbi99 uses cookies to enhance your experience
Mbi99 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how players interact with our platform. The following types of cookies are used:
Cookie controls: You can manage and delete cookies through your web browser settings. Most modern browsers allow you to view, delete, and block cookies. Please note that disabling essential cookies may affect mbi99 platform functionality and your login experience.
How long mbi99 retains your personal data
Mbi99 retains players' personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.
Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.
Full control over your personal data at mbi99
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding the personal data held by mbi99. mbi99 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you, along with information on how it is being used.
If your data is inaccurate or out of date, you have the right to request that we correct it within a reasonable timeframe.
Under certain circumstances, you may request that your data be deleted — subject to legal data retention obligations.
You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
You may object to the processing of your data for direct marketing purposes at any time by contacting us.
Where applicable, you may request that we provide your data in a structured, machine-readable format.
How mbi99 notifies you of policy updates
Mbi99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Where material changes are made, we will notify you via:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the mbi99 platform after any changes take effect will be considered your acceptance of the latest version of this Privacy Policy.
Channel for personal data enquiries and requests
If you have any questions or concerns, or wish to exercise any of your rights regarding personal data held by mbi99, please contact us through the following channels:
All privacy rights requests will be responded to within 14 working days from the date of receipt. For more complex cases, we will keep you updated on the progress of your request within that period, even if full resolution requires additional time.
If you are dissatisfied with how mbi99 has handled your privacy request, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner under the PDPA 2010.
All information you submit to mbi99 is protected by bank-grade encryption, without exception.
Mbi99 has never sold or rented your data for marketing or commercial purposes, and never will.
All data processing at mbi99 complies with the Personal Data Protection Act 2010 in force in Malaysia.
You may request a copy, correction, or deletion of your data at any time by contacting support@mbi99.click.
Once the legally required retention period expires, data is securely deleted or fully anonymised.
The mbi99 team is available to assist with any data privacy inquiries via live chat and email within 14 business days.
In today's digital Malaysia, virtually every aspect of our lives leaves a data trail — from shopping on Shopee to transferring money via DuitNow, from streaming on Netflix to betting online at mbi99. Awareness of data privacy is no longer just a topic for IT professionals — it's something every digital user needs to understand and care about. And when you play at mbi99, the trust you place in us is something we take seriously.
When you register with mbi99, you provide personal information including your name, MyKad number, and financial details. This is sensitive data — and we take that responsibility seriously. That is why mbi99 invests in security infrastructure on par with financial institutions, not just a standard entertainment platform. The 256-bit SSL encryption we use is the same technology that protects your Maybank2u and CIMB Clicks transactions — not merely a basic safeguard.
One of the most common questions from Malaysian players is: "Does mbi99 share my information?" The answer is no — except in very specific circumstances outlined in this Policy. mbi99 does not sell data to advertisers, does not share your game records with external companies, and does not use your information for any purpose beyond what is stated here. This is not merely a promise — it is how our platform was built from the ground up.
The KYC (Know Your Customer) process that mbi99 requires may initially seem like an added burden for some players. In reality, it is there to protect you — ensuring that only you can withdraw funds from your account, preventing others from using your identity to register an account, and keeping the platform free from illegal activity that could affect all players. Any documents you submit for KYC are stored securely and accessed only by trained, authorised personnel.
In your day-to-day experience, data privacy at mbi99 means that when you make a deposit using Touch 'n Go eWallet or GrabPay, your eWallet account details are not permanently stored in our system — they are used to process the transaction and then handled in accordance with strict security standards. When you play blackjack or place a bet on the Malaysia Super League, your game history is stored in a protected system accessible only by you through your account, or by our security team in the course of a legitimate investigation.
Your rights under Malaysia's PDPA are real and enforceable. mbi99 respects these rights in full. Whether you want to know what data we hold about you, request a correction if something is inaccurate, or in certain circumstances request deletion — all of this can be done by contacting us at support@mbi99.click. We are committed to responding within 14 business days with genuine assistance, not evasive answers.
Ultimately, privacy is a shared responsibility. mbi99 does our part — encryption, access controls, security monitoring, and staff training. But there are steps you need to take as well: use a strong, unique password for your mbi99 account, enable two-factor authentication where available, never share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your account. Together, we can ensure that your betting experience at mbi99 remains safe and private for all Malaysian players.
All transactions in MYR. Full encryption on every payment. No card details stored.
Contact the mbi99 team for any questions or requests relating to your personal data.
Response within 14 business days for all privacy-related requests.
The most frequently asked questions from Malaysian players about privacy and data security